Sang Hoon Sung

Senior Software Engineer · AI Agents · Product Engineering

Summary

Senior Software Engineer and product builder with experience designing, shipping, and maintaining commercial software across desktop, mobile, web, cloud, and enterprise environments. Current focus: Agentic AI systems that plan, execute, validate, recover, and complete real-world work.

Creator of Sidekick, a family of AI products for local work automation and Microsoft Office, supported by multi-model integration and production product infrastructure.

Selected products

Sidekick Work

General-purpose AI Work Agent

Designed and built the agent orchestration and local execution architecture: natural-language requests become plans, tool actions, validated results, and repair/retry steps. Includes sandboxed local execution, safety checks, an auto-discovered tool registry, and multi-model LLM integration.

Sidekick Office

AI Agent for Microsoft Office

Designed and built AI workflows for Excel, Word, PowerPoint, and Outlook. A shared multi-model gateway supports authentication, usage credits, and subscription infrastructure; agents send structured context and apply changes locally.

AI Mail Gateway

AI-powered Email Security for Microsoft Exchange

Built an inbound SMTP edge filter for Microsoft Exchange, combining SPF/DKIM/DMARC checks, attachment and URL reputation, LLM-based SCL 0–9 scoring, caching, policy headers, and relay. Demonstrates enterprise integration and security-focused production engineering.

Commercial software

Since 2013, designed, shipped, and maintained commercial App Store software. This long-running product engineering work spans release, maintenance, and user-facing delivery across Mac and iOS.

Skills

Agentic AI

  • LLM agents · planning · tool calling
  • Validation · repair/retry loops
  • Sandboxed local execution · safety checks

AI Platforms & Integration

  • Multi-provider LLM integration
  • OpenAI · Anthropic · Cerebras · Groq
  • REST / SSE gateways · structured context

Software Engineering

  • C · C++ · C# · Python · TypeScript · Swift · Objective-C
  • React · Vite · FastAPI · .NET / VSTO
  • Desktop · mobile · web software

Microsoft & Enterprise

  • Office.js: Excel · Word · PowerPoint
  • Outlook VSTO · WebView2
  • Exchange SMTP · SCL · SPF / DKIM / DMARC

Product & Cloud

  • App Store product design · release · maintenance
  • Cloudflare Pages · Wrangler
  • Authentication · usage credits · Stripe · BYOK